CBCK Designs Privacy Policy

 

At CBCK Designs, we are committed to maintaining the trust and confidence of our visitors to our website and Facebook Shop. In particular, we want you to know that CBCK Designs is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. In this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

 

Website Cookies      

Cookies are small text files which are transferred from our websites, applications or services and stored on your device. We use cookies to help us provide you with a personalised service and to help make our websites, applications, and services better for you.

Our cookies may be session cookies (temporary cookies that identify and track users within our websites, applications or services which are deleted when you close your browser or leave your session in the application or service) or persistent cookies (cookies which enable our websites, applications or services to “remember” who you are and to remember your preferences within our websites, applications or services and which will stay on your computer or device after you close your browser or leave your session in the application or service).

We use the following different types of cookies:

Strictly necessary cookies

These are cookies which are needed for our websites, applications or services to function properly, for example, these cookies allow you to access secure areas of our website or to remember what you have put into your shopping basket.

Performance cookies and analytics technologies

These cookies collect information about how visitors and users use our websites, applications and services, for instance, which functionality visitors use most often, and if they get error messages from areas of the websites, applications or services. These cookies don't collect information that identifies a visitor or user. All information these cookies collect is aggregated and therefore anonymous. We only use these cookies to improve how our website, applications, and services work.

Functionality cookies

These cookies allow our websites, applications and services to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

 

Google Analytics

When someone visits www.cbckdesigns.ie we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

 

Mailing Lists

As part of the registration process for our monthly e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about the products you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses.

We use a third-party provider, MailChimp, and Wix MailBox to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice and Wix Privacy Notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails.

 

Purchases

When you purchase products from us, we exclusively use Paypal to process the transaction. We don’t have access to any billing information or details from PayPal other than your email address, so that we can contact you, and your home address so that we can post your items. We retain the data on the invoice for 7yrs in accordance with Irish Tax Laws for revenue purposes. Any data you send us for personalised items, such as names, birth dates, ages are deleted 28 days after the transaction has completed. Any hardcopy data received from Wedding and Craft Fairs is shredded within 28 days and prior to that stored in a locked filing cabinet. Any data received through Facebook Messages or emails is deleted within 28 days of non-communication or 28 days after the product has been received by the customer.

 

Access to your Personal Information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our office at CBCKDesigns@gmail.com.

 

Removal and Storage

Hard copies of non-essential data are shredded within 28 days after the transaction is completed. Any data required to be stored for revenue purposes is kept in a locked filing cabinet, in an office with a monitored alarm. All computers and laptops with personal data are firewall and virus protected.

 

Changes to Privacy Policy

We review this policy yearly, or when legal updates occur. Last updated: 07/05/18

 

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