Large Festive Christmas arrangement in reds, golds, white and navy. Displayed in a Christmas pot.
Terms and Conditions
Terms" means the standard terms of sale set out in the document and includes any special terms agreed in writing between the seller and buyer;
These terms govern the sale of the goods sold by the seller to the buyer named on the order form provided on the sellers web site, catalogue, quotation or other order form via email or post provided by the seller and where the goods are supplied as a result of the buyer's acceptance of the quotation. The completed order form or quotation together with the terms constitute the entire and only agreement between the parties in relation to the sale of the goods and comprises a legally binding contract between the parties.
2. Price and payment
2.1 If the buyer places an order via the sellers web site, the price payable for the goods will be set out on the web site at the time the seller accepts the order.
2.2 The buyer may place an order following a written or verbal quotation from the seller and the prices of the goods will be detailed in the said quotation.
2.3 If the buyer accepts the seller’s quotation then the prices contained therein are only valid for the period of 14 days from the date of the quotation. If the buyer wishes to order the goods stated in the quotation after this period then a new quotation should be obtained or an enquiry made as regards the price of the goods upon making an order.
2.4 Notwithstanding the above clauses the seller reserves the right by giving written notice to the buyer at any time before delivery, to vary the price of the goods to reflect any increase/decrease in cost to the seller which is due to any factor beyond the control of the seller.
2.5 The buyer shall be responsible for any charges for V.A.T., carriage and insurance in addition to the price for goods unless otherwise agreed in writing between parties.
2.6 The seller must receive payment for the total price of the goods and any applicable charges for V.A.T. carriage and insurance, before the order can be accepted unless otherwise agreed in writing.
3. Delivery and title
3.1 Delivery of the goods shall be made by the seller to the address of the buyer as stipulated on the order. A signature indicating safe receipt of the goods may be required on delivery or collection. Once posted the order is taken out of the sellers hands and it is the buyers responsibilty to insure sufficient insurance has been taken incase of loss or damage. The seller keeps all receipts as proof of postage.
3.2 Any dates quoted for delivery of the goods are approximate only and the seller shall not be liable for any delay in delivery of the goods howsoever caused.
3.3 If the buyer fails to take delivery of the goods then without limiting any other right or remedy available to the seller, the seller may store the goods until actual delivery and charge the buyer for the reasonable costs (including insurance) of storage.
3.4 Risk of damage to or loss of the goods shall pass to the buyer:
a) in the case of goods to be delivered at the buyers premises, at the time of delivery or, if the buyer wrongfully fails to take delivery of the goods, the time when the seller has tendered delivery of the goods: b) in the case of goods being collected from the seller's premises, at the time when the seller notifies the buyer that the goods are available for collection.
3.5 Notwithstanding delivery and the passing of risk in the goods, or any other provision of these terms, the property in the goods shall not pass to the buyer until the seller has received payment in full of the price of the goods together with any charges in respect of V.A.T, carriage and insurance.
3.6 Until such time as the property in the goods passes to the buyer, the seller may at any time require the buyer to deliver up the goods to the seller, and if the buyer fails to do so forthwith, enter on any premises of the buyer or any third party where the goods are stored and repossess the goods.
4.1 The seller shall endeavour to hold sufficient stock to meet all orders, however if there are insufficient stock to supply or deliver the goods already paid for by the buyer, the seller shall, at its discretion, supply or deliver a substituted product or refund to the buyer the price paid for the goods as soon as possible and in any event within 30 days.
5. Cancellation and returns
5.1 The buyer shall be entitled to cancel the order for standard & stock products by giving to the seller notice of cancellation within 7 days of the date of delivery. Such notice may be given by phone, post or email to the contact address set out on the website.
5.2 On cancellation, the buyer shall return the goods to the seller at its own cost unless the goods are being returned because they are faulty, incorrect goods or because of unsuitable substitution by the seller, in which case the seller will meet the cost of return subject to being able to nominate the carrier.
5.3 If the buyer wishes to cancel an order for bespoke products, notice of cancellation must be made within 7 days of placing the order; however such cancellation shall be subject to a fee in respect of any work carried out by the seller up to the date of receipt of such notice.
5.4 Returns are only accepted if there is a fault with the goods provided, in which case the offer of a replacement or full repair will be offered.